NEW TOOL! Preparing for the 2026 HHCAHPS Changes

Written By Annette Lee

I am excited to share our new HHCAHPS Crosswalk Tool, designed to help your navigate the significant updates coming with the CY 2026 CMS Final Rule.

Download the HHCAHPS Crosswalk Tool HERE

Effective with the April 2026 sample month, CMS is implementing substantive changes to how patient experiences are measured, including the introduction of revised composite measures and new stand-alone items for home safety and medication reviews. Because these revised composites are treated as "new" for public reporting and Star Ratings, understanding these shifts now is essential for maintaining your agency’s competitive edge and ensuring your quality scores accurately reflect the hard work of your team!

This tool is particularly helpful because it breaks down exactly what changed and the clinical significance of those changes. This will help your clinicians bridge the gap between providing great care and ensuring patients remember it during their survey.

Annette Lee

Founder Annette Lee built Provider Insights to give home health and hospice providers peace of mind. She’s had decades of experience at CMS and provided many years of consultancy services—including contracting as a Medicare Administrator with MAC.

She speaks Medicare-ese fluently and knows how to make the most complicated rules make sense for patient-centered providers who don’t have the time to dissect every rule. Agencies that work with Provider Insights can rest assured they’re fully compliant with the regulations that are in place today. And they’ll stay compliant when those regulations change tomorrow.

https://www.providerinsights.com/
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