Education and Consulting Services
For home health and hospice agencies.
We know what it’s like to juggle patient care with compliance, because Provider Insights team members have worked for health care as well as for regulating agencies. With experience navigating both sides, we’ve found our clients get results with the following services:
Introducing:
Premier Partnership
A membership program that empowers home health and hospice agencies by providing the knowledge and resources they need to maintain Medicare compliance.
Receive ongoing support and a dedicated resource in one convenient monthly package.
Ask about our Premier Partner Portal today.
Audits
Education
Assessments
Education
With rules that change so much they feel like a moving target, it’s easy for home health and hospice providers to become anxious and overwhelmed. Whether or not you’ve had formal training on the rules of compliance, you carry the weight of unclear expectations and a never-ending list of ever-changing rules.
Let the weight go when you let our experts guide you to confidence and clarity in:
Current and changing rules
COPs in Medicare
Survey prep
Payment compliance
OASIS and HHVBP
5-star quality measures
HIS and LCDs
Overall Medicare compliance
Audits
The government says, “You have to have a certification, and the doctor has to sign his name, put his credentials, and date it.”
Auditors ask, “Why did the patient really need you? I shouldn't even pay you. The patient’s had heart disease for 20 years — why do you have them on your service now?”
Are you meeting all the technical requirements as well as the medical necessity requirements for Medicare compliance?
Pre-Audit Patient Records Review
Get the confidence you need for your next audit when we review your patients’ records to ensure you’ve dotted every i and crossed every t.
Mid-Audit Guide Through the Review Process
If your home health or hospice agency is currently undergoing a review, we can guide you through the medical review and appeals process.
We can also provide a roadmap for reviewers with:
Record review and preparation
Clinical summaries
Assessments
Want to feel confident you’re doing all the things right — from using proper hand hygiene to asking the right questions and doing an assessment for the patient?
Would you like another pair of eyes to look at your agency’s operations overall from start to end, to ask the questions a surveyor would ask:
How does a referral come into your agency?
Who gets that information?
How was it passed along?
How do you make sure you’re following orders?
When do you decide to discharge?
From beginning to end, we’ll assess your operations, role playing a visit from a surveyor. We’ll go out on home visits with the nurses, see the patients, and more.
You’ll get tailor made solutions with the specific goals of your home health or hospice agency in mind. Expect to come away with:
Recommendations for improvement
Step-by-step instructions for following the recommendations
Tools for implementing the solutions
"Annette is my go-to for home health and hospice guidance. I cannot say enough about how much she has helped our agency maintain compliance while applying our practices in everyday processes. She has an amazing ability to explain guidelines in an easy-to-understand way. I would say she is 'THE' TOP EXPERT in the home health and hospice industry. She knows the guidelines inside and out and is also able to bring it down to the agency level; helping us to simplify processes, meeting patient needs and regulatory guidelines. We have all learned so much, I am not sure what we would do without her!"
- Ashley, Aegis Home Health and Hospice